Health

NHS: England’s BEST GP surgery REVEALED but people struggle to get appointments | UK | News

NHS: England’s BEST GP surgery REVEALED but people struggle to get appointments | UK | News

NHS England has released data detailing the best and worst surgeries in England, asking patients about ease of access and other ratings of care.

Brown Clee Medical Centre in Stottesdon, Shropshire, came out on top of the survey, with one hundred percent of patients rating their experience as good or very good.

The findings come from the GP patient survey, a rolling poll which questions more than one million people every year. More than 7,000 practices across England were rated in the poll.

More than 99 percent of Brown Clee patients were happy with their appointment times and said they thought the doctor listened to them.

Mill Stream Surgery in Oxfordshire came second, with Hingham Surgery in South Norfolk following in a close third place.

At the other end of the scale, the worst rated doctors in England left less than four in ten patients satisfied with the service.

Kingsway Surgery in Hayes was at the bottom of the list, with only 37 percent of visitors rating their experiences as “good”.

Just one in four of the surgery’s patients said they had a ‘good’ experience of making an appointment, the figures showed.

Kingshurst Medical Practice in Birmingham, and Church Lane Surgery in London both followed not far behind.

However, across the country, the survey found the vast majority of people were satisfied with the treatment from their local doctor.

A total of 96 percent of patients had “confidence and trust” in their healthcare professionals, and 95 percent said their “needs were met” at their most recent appointment.

There were 89 per cent who agreed that doctors were “listening to them” while 87 per cent said they “gave them enough time” and ‘treated them with care and concern”.

Making appointments was a topic more controversial, however.

Only two thirds of poorly Brits managed to get a same day appointment when they wanted one.

The survey included data from 440,000 people with a long term condition and more than 50,000 smokers.

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