The taxi company bans the customer a bacterial skin infection after the driver has complained that it is too smelly

The taxi company bans the customer a bacterial skin infection after the driver has complained that it is too smelly

  • Stephen Davis, 52, from Gloucester, has cellulitis caused by bacterial skin infection
  • He needs to visit his general practice three times a week by taxi for treatment
  • The taxi company Andy Cars said he had made the decision not to carry Mr Davis anymore
  • The manager claims to have told Mr. Davis for a while that drivers refused to have it in their vehicles

Joseph Laws for Mailonline

One man was told that he was banned from using an urban taxi company because it is too smelly.

Stephen Davis, 52, has a cellulite, a bacterial skin infection that can inflame the legs and break the skin.

Mr. Davis, who has diabetes, has been treating the disease since March 2018 and must visit his general practice three times a week using a taxi.

Mr. Davis from Gloucester said he received a message this week saying he could not use his usual cockpit - because a driver had complained about his personal hygiene

Mr. Davis from Gloucester said he received a message this week saying he could not use his usual cockpit - because a driver had complained about his personal hygiene

Mr. Davis from Gloucester said he received a message this week saying he could not use his usual cockpit – because a driver had complained about his personal hygiene

Mr Davis says that he has changed his dressings on Friday and when he arrives on Monday the bandages can be a bit smelly.

But Mr. Davis from Gloucester said he received a message this week saying he could not use his usual cockpit – because a driver had complained about his personal hygiene.

Mr Davis said: "When I got home on Monday night, I received an answering machine on my landline and when I played it, he told me to call the taxi number.

& # 39; When I called the operator he told me that there was a problem of some sort.

"I was then told that I was banned from using Andy Cars because of my personal hygiene.

"I had a problem with my legs for a while" and I'm being treated and I should see a specialist in March. I know the condiment smells a little after the weekend.

Mr. Davis, who has diabetes, has been treating conditions since March and needs to visit his general practice three times a week using a taxi. Mr Davis says that he has changed his dressings on Friday and when he arrives on Monday the bandages can be a bit smelly

Mr. Davis, who has diabetes, has been treating conditions since March and needs to visit his general practice three times a week using a taxi. Mr Davis says that he has changed his dressings on Friday and when he arrives on Monday the bandages can be a bit smelly

Mr. Davis, who has diabetes, has been treating conditions since March and needs to visit his general practice three times a week using a taxi. Mr Davis says that he has changed his dressings on Friday and when he arrives on Monday the bandages can be a bit smelly

"The smell is not my personal hygiene, it is more than the bandages have a smell of moisture when they get wet when I take a shower."

Mr. Davis claims to have explained to the taxi company that he has this medical condition, but was informed that the decision had been made.

When he then submitted an official complaint to the Gloucester City Council about his treatment, he was told that the taxi company has the right to refuse a fare.

Mr Davis said, "I was disgusted by what they said and yes, I was offended, it's down to a medical condition.

"I used the company every day and I needed to get from my home to the Eastgate Street mobility store so I could get the mobility scooter I use every day to get around."

The taxi company Andy Cars claims to have made the decision not to carry Mr Davis anymore.

The manager claims to have told Mr. Davis for a while that drivers refused to have it in their vehicles.

Andy Taylor, director of Gloucester, John Taylor, said: "The situation was that nobody wanted to take it.

"We have suggested that the national health service might be able to transport it.

The taxi company Andy Cars claims to have made the decision not to carry Mr Davis anymore. The manager claims to have told Mr. Davis for a while that drivers refused to have it in their vehicles

The taxi company Andy Cars claims to have made the decision not to carry Mr Davis anymore. The manager claims to have told Mr. Davis for a while that drivers refused to have it in their vehicles

The taxi company Andy Cars claims to have made the decision not to carry Mr Davis anymore. The manager claims to have told Mr. Davis for a while that drivers refused to have it in their vehicles

& # 39; Sometimes personal hygiene is a little bit. below what you would expect from some.

& # 39; If someone has a medical condition, the driver has the right not to take them.

"We explained the situation and talked to the board about the rules and said it was our choice if we refuse to take a rate."

Now Mr. Davis is using alternative companies. A private taxi company has the right to refuse any rate.

A spokesperson for the Gloucester City Council said, "There is nothing legal or within the current licensing policy that establishes or requires a private hire company to accept a tariff . "

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