If the staff councils of the seven Hamburg district offices invite to a joint staff meeting, then it must be urgent. Approximately 2,500 out of 6,500 employees finally arrived at the Alsterdorf sports hall on Monday. Two and a half hours were not discussed publicly, even with the responsible financial Senator Andreas Dressel (SPD). In the subsequent explanations of staff councils and union representatives, the words "overload" and "cry for help" appeared again and again. Lower wages, more money, but above all more recognition, the district employees want. We asked two of them what really bothers them about their work.
Stein (43) works in the General Social Service (ASD) of the district office
Eimsbüttel and in total for more than ten years in the youth welfare office.
is in constant contradiction: we have to claim our own, people
To help, to balance with the question of whether we actually
Can offer solutions. I know the youth welfare office
almost only in overload situations. Unfortunately, there is a big difference
between statistics and work reality. The numbers look good to the outside,
but actually we only do the work because employees talk about theirs
Performance limits go beyond.
Our work at
General social service can be planned badly, every day happens unforeseen. For that we actually need reserves. But the opposite
is the case. We always have to expect colleagues the next day
are no longer there because they are due to illness. Not uncommon
previous overload So every new one will
or changed law to the problem, because it changes our daily
Job. Since there is the Teilhabegesetz and the maintenance advance law, provide
more people than before applications that we need to work on. In addition, had to
we get to grips with these issues legally. "
Falkenthal (25) has been working for three years in the Department of Basic Security of the
"I am for editing
of basic security applications. I do my job very much
like – but not under the current conditions. We are just too
few colleagues. Basically, in the basic insurance that applies to an employee
or an employee can handle about 170 cases responsibly.
Currently we are on average but at 230 to 250.
Colleagues go to work with a bad feeling, many are afraid
To make mistakes. We have to work too much and our jobs are not well paid, so there is
there are many changes. That's a big problem, because the training lasts
six months, much longer remains hardly one. We therefore have to be permanent
Gaps fill in and can then often only the most urgent emergencies
the work in basic security is very sensitive. We come to people who
depend on us. Ultimately, we also do a bit of social work.
For example, if a neglected person comes to us, we can not do it
Close your eyes, but must point out that he might
a home help needs.
greatest pressure prevails during office hours. I remember a day
There we were five colleagues instead of twelve. One customer after another came in,
and afterwards we had to work up what was left. This is possible
only with overtime. "
This is an article from the Hamburg department of the ZEIT. Here you will find more news from and about Hamburg.