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Microsoft cautiously restarts the upgrade distribution of Windows 10 1809

Microsoft cautiously restarts the upgrade distribution of Windows 10 1809

After turning off the Windows 10 October 2018 update on the weekend, Microsoft has again started delivering the feature upgrade to users.

The immediate reissue was limited to Windows Insider participants, Microsoft's opt-in beta test program, John Cable, director of program management in the Windows service and delivery group, wrote in a post to a company blog. "We will carefully review the results, feedback and diagnostic data of our Insiders before taking additional steps to release more generally."

Cable did not mention a date when Microsoft would fully restore the distribution. "Once we have confirmation that there is no further impact, we will go to an official reissue of the update of Windows October 10, 2018," he said.

That form of phased delivery – where code is first given to a few and then to a larger number of users – is common with software developers, whether they are big for the launch of a major innovation or, as in this case, after a debacle and forced restart. In the latter situations, the few-than-more-than-many approach is practically mandatory to restore customer confidence.

To fuel that confidence, Cable argued that Microsoft had found out what caused users to lose files after upgrading to 1809, the numerical label in the company yummy format. He assured users that Microsoft has everything under control.

"We have fully investigated all data loss reports, identified and fixed all known issues in the update and performed internal validation," said Cable.

He urged users whose files had been deleted to contact Microsoft support by phone or to visit help at a company outlet. Contrary to reports that support staff were equipped with special tools to recover lost files, Cable warned customers that removals might be permanent.

"We can not guarantee the results of any recovery of files," he said.