tech

With Amazon & # 39; s Ring employees can view live images of customers' cameras and report claims

Your smart doorbell can spy on you.

A new report from The Intercept claims that Ring, the smart doorbell company from Amazon, allows its employees to view live images from customers' cameras.

Ring technicians and executives reportedly had access to unfiltered, 24-hour & # 39; feeds from the images of some users.

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A new report from The Intercept claims that Ring, the smart doorbell company from Amazon, allows its employees to view live images from customers' cameras without being aware of it.

The unencrypted videos were shared among employees on corporate servers and contained external images and, in some cases, home users.

The lax security practices of Ring have started with the Ukrainian research and development team, according to the Intercept.

There employees had access to a folder on Amazon's S3 cloud storage service, which contained a list of each video taken by every Ring camera around the world & # 39 ;.

From there, employees could view the images from anywhere, according to a separate report of the information.

Another database linked each video file to the specific client to which it belonged.

Employees only need the e-mail address of a user to view all the accompanying Ring-Video & # 39; s.

Ring technicians and executives reportedly had access to unfiltered, 24-hour & # 39; feeds from the images of some users. The unencrypted videos were shared between employees on corporate servers and contained external images and, in some cases, from home users

Amazon acquired $ 1 billion in February last year, and since then it has implemented increased security measures to prevent employees from accessing sensitive customer data

Meanwhile, users had no idea that their camera images were viewed by Ring employees.

In some cases, employees would check their colleagues' feeds and tease them when they saw that they were going home, according to the Intercept.

Ring also used a & # 39; video annotation team & # 39; to view camera images and tag objects, people and other things in the clips, so that the object recognition software could improve.

Sometimes, however, these operations were lost, as employees reportedly reported their colleagues' interesting videos that they saw, including people who kiss, steal and firearms.

Amazon acquired Ring in February last year for $ 1 billion and since then it has introduced increased security measures to prevent employees from gaining access to sensitive customer data.

WHAT IS RING AND WHY AMAZON HAS BOUGHT IT?

Amazon has purchased Ring for home security for a reported £ 700 million ($ 1 billion).

The home security startup sells doorbells that capture video and audio.

Clips can be streamed on smartphones and other devices, while the doorbell even allows remote homeowners to chat with those who are at the door.

Ring sells doorbells (left) that capture video and audio. Clips can be streamed on smartphones and other devices, while the doorbell even allows remote homeowners to chat with those standing at their door

Ring promotes its gadgets as a way to catch package thieves, a burden that Amazon wanted to remedy.

Amazon unveiled its own smart slot and camera combination named Amazon Key late last year in a move to domestic security.

Key is designed to provide a safe and traceable way to have packages delivered at home when people are not there.

Amazon has bought Ring for home security for a reported £ 700 million ($ 1 billion)

The ring from Ring could work well with Amazon Key, which allows the delivery staff to place parcels in a house to prevent theft or, in the case of fresh food, spoil.

The California-based Ring first came under the spotlight with a failed search for funding about five years ago on the reality television program Shark Tank.

Ring continued to win support from billionaires Richard Branson and Amazon's Alexa Fund.

A stakeholder from the Ring told The Intercept that his employees only view and annotate user videos that were shared via Neighbors, the community app.

We take the privacy and security of our clients' personal information very seriously & # 39 ;, the spokesman told the interception.

& # 39; To improve our service, we view and annotate certain Ring video's.

These videos are exclusively from publicly-shared Ring video from the Neighbors app (in accordance with our terms of service) and from a small number of Ring users who have given their express written permission to access us to provide their videos for such purposes.

We do not have any tolerance for misuse of our systems and if we find bad actors who have dealt with this behavior, we will quickly take action against them, "she added.

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